Quick reference: Public Transport & Stations safety essentials
Mind the platform edge
A surging crowd near a platform edge is a fall risk — control density before trains arrive.
→ The platform edge makes density a fall risk — meter the crowd.
Stairways carry exit surges
Meter crowds onto stairs so momentum and pile-ups can't build.
→ Meter the flow onto stairs — a trip there is invisible behind.
Separate two-way passages
Passages carrying both directions jam — separate flows at peak times.
→ Two-way passages jam — separate the directions at peak.
Manage peaks and events
Rush hours and event crowds need extra staff and crowd-holding, not business as usual.
→ Predictable surges need a plan — staff, hold, release in waves.
Make clear announcements
People can't see ahead in a crowd — clear information prevents dangerous guessing.
→ A crowd acts on what it hears — keep information clear.
Plan the interchange chokepoints
Know where your station pinches — and manage those points before they jam.
→ Know your pinch points — and manage them before they jam.
Make it official
Turn these essentials into a verifiable Crowd Management Certificate — recognised for Martyn’s Law.
Start the certificate →